Privacy Policy &
Data Protection

Our Commitment to Your Privacy

VeerHousing.in ("we", "us", or "our") is a registered real estate channel partner operating in Bangalore, Karnataka, India. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website veerhousing.in or contact us through any channel — phone, email, WhatsApp, or our online forms.

Information We Collect

We collect information that you voluntarily provide when you:

• Fill in an enquiry or contact form on our website
• Call or WhatsApp us directly
• Use our Smart Property Finder Quiz
• Request a site visit or brochure
• Subscribe to property updates

Personal Information we may collect includes:

• Full name
• Mobile number / phone number
• Email address
• Budget range and property preferences
• City / area of interest
• Purpose (self-use or investment)

Technical Information (automatically collected):

• Browser type and version
• IP address (anonymised)
• Pages visited and time spent
• Referring website or source
• Device type (mobile / desktop)

We do not collect sensitive personal information such as financial account details, Aadhaar numbers, or government IDs through this website.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries — calling or messaging you about properties you expressed interest in
• To personalise recommendations — suggesting projects that match your budget, BHK preference, and location
• To send property updates — informing you about new launches, price changes, or availability (only if you opt in)
• To improve our services — understanding which properties are most viewed and improving our website experience
• To conduct follow-ups — checking if your property search was successfully resolved
• Legal compliance — maintaining records as required under applicable Indian laws

Data Sharing Policy

We respect your privacy and follow a strict data sharing policy. Your personal information may only be shared in the following limited circumstances:

• With Builders / Developers: Only when you have specifically requested information or a site visit for a particular project. In such cases, your name and contact number may be shared with the respective developer's sales team solely for that purpose.
• With Service Providers: Trusted third-party service providers who assist us in website hosting, CRM management, and communication tools — all under strict data confidentiality agreements.
• With Legal Authorities: When required by law, court order, or governmental regulation under Indian law (e.g., RERA compliance, IT Act obligations).

We do NOT:

• Sell your personal data to any third party
• Share your information with insurance companies, banks, or loan agencies without your explicit consent
• Share your data with competing real estate companies
• Use your data for profiling or automated decision-making

Data Protection Standards

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

• SSL/TLS Encryption: All data transmitted between your browser and our website is encrypted using SSL (HTTPS).
• Firebase Security: Our backend database (Google Firebase) is protected by Google's enterprise-grade security infrastructure with role-based access controls.
• Access Controls: Only authorised personnel (VeerHousing team members) have access to your personal data through a secure admin login system.
• No Public Data Storage: We do not store credit card details, bank information, or government IDs on our servers.
• Regular Reviews: We periodically review our data collection, storage, and processing practices.

Your Rights Over Your Data

Under the Information Technology (Amendment) Act, 2008 and the Digital Personal Data Protection Act, 2023 (DPDP Act), you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Correction: Ask us to correct inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal data from our systems
• Right to Withdraw Consent: Opt out of marketing communications at any time
• Right to Grievance Redressal: Raise a complaint with us or with the Data Protection Board of India

To exercise any of these rights, contact us at: sales@veerhousing.in or call +91 88675 95550. We will respond within 30 days.

Cookies Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Necessary for the website to function properly (e.g., session management)
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
• Preference Cookies: Remember your settings and preferences for future visits

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect website functionality. By continuing to use our website, you consent to our use of cookies.

How Long We Keep Your Data

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law:

• Enquiry / Lead data: Retained for up to 2 years from the date of your enquiry, unless you request deletion earlier
• Property transaction records: Retained for 7 years as required for regulatory and tax compliance
• Website analytics data: Retained for 12 months in aggregated, anonymised form

After the retention period, your data is securely deleted or anonymised so it can no longer be linked to you.

Terms of Use

By accessing and using the VeerHousing.in website, you agree to be bound by the following terms:

• All content on this website — text, images, logos, and property information — is the intellectual property of VeerHousing.in and may not be reproduced without prior written consent.
• Property prices, availability, and specifications displayed are indicative and subject to change without notice. Always verify with our team before making any financial decision.
• VeerHousing.in acts as a channel partner / intermediary between buyers and developers. We are not the developer or builder of any listed project.
• You agree not to use this website for unlawful purposes or in a manner that could damage, disable, or impair the website.
• Unauthorized scraping, crawling, or automated data collection from this website is strictly prohibited.
• We reserve the right to modify these terms at any time. Continued use of the website constitutes acceptance of updated terms.

These terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of courts in Bangalore, Karnataka.

Disclaimer

General Disclaimer: The information provided on this website is for general informational purposes only and should not be construed as legal, financial, or investment advice.

Property Information: All property details, prices, configurations, floor plans, and images are provided by developers and builders. While we strive to ensure accuracy, VeerHousing.in does not guarantee the completeness, accuracy, or timeliness of any property information displayed.

No Developer Affiliation: VeerHousing.in is an independent channel partner. We are not affiliated with, nor agents of, Godrej Properties, Sobha Developers, Sattva Group, Prestige Estates, Brigade Group, or any other developer unless explicitly stated.

Investment Risk: Real estate investments involve financial risk. Past appreciation trends do not guarantee future returns. We strongly recommend consulting a qualified financial advisor before making any property investment decision.

RERA Compliance: All projects listed on this website are encouraged to be RERA-registered. Buyers are advised to verify RERA registration numbers independently at rera.karnataka.gov.in.

Refund & Cancellation Policy

VeerHousing.in is a real estate advisory and channel partner service. The following refund guidelines apply:

Our Services: VeerHousing.in does not charge any fees directly to homebuyers for our consultation, site visit arrangement, or advisory services. Our services to buyers are provided at no cost.

Property Bookings: Any booking amounts, token amounts, or payment made directly to a builder/developer are governed by that developer's own cancellation and refund policy. VeerHousing.in is not responsible for refunds on amounts paid to developers.

In case of disputes: If you believe a booking was made in error or under misrepresentation, please contact us immediately at sales@veerhousing.in or +91 88675 95550. We will act as a liaison with the developer to help resolve your concern.

• Contact us within 48 hours of any disputed booking
• Provide your booking details and specific concern in writing
• We will escalate to the developer within 2 business days
• Resolution timelines depend on the developer's policy (typically 15–30 days)

Privacy Concerns & Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us: